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Xerox Employee
Xerox Employee

Re: Paper jams


Please provide a fault code from Fault History. Go to Machine Information button/Faults/Fault History.

It is possible to have a rest of paper remained on the paper path.



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New Member
New Member

Paper jams

Product Name: WorkCentre 7425/7428/7435
Operating System: Not Applicable
I have a xerox 7425, only tray 4 jams. I have replaced all rollers I can, and cleaned the others. It usually happens after a few copies and I cannot figure out the issue. Any help would be grateful!
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