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Valued Advisor
Valued Advisor

Re: Phaser 3635 MFP - Network Scanning not working

have you checked the gateway and subnet? seems you are using a whole different ip range

I suggest to contact your it guy, he can help you with those basic settings

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New Member
New Member

Phaser 3635 MFP - Network Scanning not working

Product Name: Other - specify product in post

Hello everyone,

Last monday, we changed our internet wireless system. Ever since, the Network Scanning has not been working. I have updated the File Repository Setup, to reflect the new IP Address.

The old address use to be, and the new one is The new Address is a bit different. I have been using the default code for the fifth number (21), thus the address that I am using is I have also used 139 which is what we used last.

The Protocol I am using is SMB and the host computer runs Microsoft XP.

I entered the share, but not the document path.

I am not sure what else to do.

Any suggestions?

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