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Community Manager CherylO-Xerox
Community Manager

Re: Phaser 3635 Network Scan Not Working

Try changing it to anything else for instance TEST .

Thanks,
CherylO-Xerox
Community Manager

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The Slap Member
Member

Re: Phaser 3635 Network Scan Not Working

Once I've changed it to "Test", do I need to restart the printer, or do I just make the change, then immediately attempt the network scan?

 

**Update**  I made the change to "Test" then retried the network scan to desktop.  Same reponse. Confirmation report shows "Failed"  The screen also showed "Failed due to invalid file name.

 

 

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Community Manager CherylO-Xerox
Community Manager

Re: Phaser 3635 Network Scan Not Working

In the default template remove the apostrophe and shorten the file default destination of Serkan Bayraktaroglu"s Macbook Pro to no more than 10 letters you can change it to Test just to test if that will allow it to work.  If this does not fix the issue please consider contacting your support centre for further assistance. 

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

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