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Valued Member
Valued Member

Phaser 6128 MFP - invalid SMTP

Hi,

 

we have problem with e-mail settings. Any setting we set in properties the machine gives error "Inavlid SMTP" 016-503. What could be the problem? Could it be an internet connection problem? If yes how i can verify that Phaser connects to internet?Do we need to update firmware?

 

Thank you

 

Regards

Karina

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Agency Analyst
Agency Analyst

Re: Phaser 6128 MFP - invalid SMTP

You will want to make sure your TCP/IP settings are correct:
1. DNS
2. Subnet
3. Gateway

I'm guessing you are using the hostname of the e-mail server - try the IP address of the SMTP server instead.
Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

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