Phaser 7800 toner not recognized

[Joe Arseneau]

If it is specifying it needs DMO or European market toner , the machine is from there so it uses products from that region.

You need to replace the part with the one it specifies.

[LoriB]

This is the first time replacing the cartridges that came with the printer. Do they set them up to not accept the correct cartridges?

[Joe Arseneau · Accepted solution]

Then you will need to either call Xerox and pay them to convert it, or buy your toners online and shipped from the area the printer came from.

[LoriB]

My Phaser 7800 is not recognizing United States toner cartridges. It is listing numbers on the screen for a toner cartridge it will accept and it is the cartridge number that is not North America according to the map on the inside cover of the printer.