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Phaser 8860MFP: Possible to have scans save direct to shared network drive??

Hi all,

 

I'm hoping someone can provide a bit of help with an issue I've been having.  My work just aqcuired a used Phaser 8860MFP.  I have been playing around with it and I managed to get it setup on the network, however I am having an issue with the scanning function.  Our previous scanner would save any scanned documents directly to a shared folder (K:\Shared Folder\Scanned Documents) on our shared network drive so any user could access the scans easily from their PC.  

 

On this new Phaser, I cannot see any way to set it up this way.  The only way I have found to access scans is through the web interface by going straight to the printers IP.  I have tried to reconfigure the target destination via widows "Scanners and Cameras," however I am unable to change any settings other than the profile name.

 

Is it possible to have the Phaser 8860MFP scan directly to a shared network folder?  

 

Colin

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Valued Advisor
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Re: Phaser 8860MFP: Possible to have scans save direct to shared network drive??

Heya!

 

You do need to have the scan utility installed on the computer, and then choose the folder to scan to..

 

Found this LINK for you. (a lil walkthrough)

 

Hope it helps

Thanks!


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Re: Phaser 8860MFP: Possible to have scans save direct to shared network drive??

Thank you for the reply.  Unfortunately though, the Xerox Scan Utility does not appear to install when I run the Phaser 8860MFP Scan Driver - 64-bit / Network install file off the official website.  After the install is complete, I check for Zerox under the start menu, however within the Xeroix folder I do not have a Scan Utility or anything else related to the scanner.

 

Can the XSU be downloaded and installed independantl from somewhere?

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Valued Advisor
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Re: Phaser 8860MFP: Possible to have scans save direct to shared network drive??

Heya!

 

Unfortunately its part of the scan driver package, though if the scanner was installed beforehand.

You will have to uninstall everything, scan driver, scan utility(if this can be found in add & remove programs).

When this is done, you will need to install the scan package again.

 

Which OS do you have?

 

Thanks!


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Re: Phaser 8860MFP: Possible to have scans save direct to shared network drive??

Thanks again for the reply.  I am running Windows 7 (64-bit) on my work PC.  Our main server is running 2008 R2, and the majority of our users are using Win7 (64-bit).

 

I uninstalled everything from Xerox and then reinstalled and everything almost looks ok. I now have the Xerox Scan Utility installed and I have followed the instrucitions in the link you provided.  

 

I created and saved 4 different templates, all set to save to the same network folder location.  When I scan however, I do not get an option of choosing any of my templates and all files are still being saved to the 8860MFP's internal 40GB HDD.

 

My primary goal is to have the default save location for any scnas pointing to a shared folder on our network storage drive (mapped as K:\Shared Folder\Scanned Documents\).  My secondary goal is to give speicific users an option of scanning to a private folder which would be directly on their local PC HDD.

 

If you are able to assist with my primary goal, I would be appreciative.  Thanks again for the help so far.  I'm making some progress with your help :)

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Valued Advisor
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Re: Phaser 8860MFP: Possible to have scans save direct to shared network drive??

Heya!

 

This is a LINK explaining exactly how the scan to pc works, It's probably easier for you to read that through then letting me explain it to you :P

 

Thanks!


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Re: Phaser 8860MFP: Possible to have scans save direct to shared network drive??

Hmmmm....   I'm at a bit of a loss here.  I've followed the instructions provided by Xerox.  I've setup the Xerox scan utility on a few PC's in the office.  When I go directily to the 860MFP to scan, the list of PC's populates with the ones I have installed XSU onto, however when it goes to the next step to search for available templates, it either shows "Default" as the only available template (I have created multiple templates on each PC via XSU), or the display does not advance beyond "Searching for Templates."  Currently, the 8860MFP has been "searching for templates" on the same PC for the past 15 minutes.

 

If anyone has any advise or suggestions for this, I would be grateful, although I'm starting to come to the conclusion that the MFP-functions on this 8860MFP are just for decorative marketing purposes to exposesthe 8860 to additional marketing demographics...  :(

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Re: Phaser 8860MFP: Possible to have scans save direct to shared network drive??

Hi again!

 

Hmm, could it be a firewall issue? It should not be a problem, and the search function should just take a minute or so.

Hopefully someone else do have more knowledge on this particular problem.

 

Thanks!

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Re: Phaser 8860MFP: Possible to have scans save direct to shared network drive??

Hello Colin_BC.

I searched the knowledgebase and found information on How To Create a Template to Scan Images Directly to a Folder in the Xerox Scan Utility.  I know that isn't the problem you are having but thought that possibly there was a step missing in the setup. 

 

http://www.support.xerox.com/support/8860MFP/support/en_US.html?objGUID=6076

 

There are also some Related Links at the bottom that might have a suggestion.

In the meantime I will continue to research. 

 

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SandyP-Xerox
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Re: Phaser 8860MFP: Possible to have scans save direct to shared network drive??

Hi Colin_BC.

It has been suggested that you create public/private folders on the machine hard drive and retrieve your scans through CWIS. 

 

You can contact technical support and they will try a few things over the phone but the best remedy is setting up public/private folder scanning.  1-800-821-2797

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SandyP-Xerox
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