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Thanks you to those of you that have tried to help me get past this issue. Unfortunately, it is not resolved. I have gone through the link provided for how to "Create a Template to Scan Images Directly to a Folder in the Xerox Scan Utility" but there is still no change.
At one point last week, 1 template did show up under my PC's name, however the template name was different from any I had created, and when a document was scanned, it didn't appear to go anywhere.
I have tried changing my filename to a short name with no spaces or special characters, as well as setting up templates to save to my PC local C: as well as our shared network K:. None of these tempates show up under the scan templates. I tried adding a password to my PC access to the phaser and the Phaser acknowledged that a password was now needed instantly upon trying to access tenplates listed under my local PC, howeverstill the only templates that show up are Default and one that appears to be a variation of a template name I created.
I understand scans can be moved off of the internal hdd via the CWIS interface, however this defeats the purpose of using this device in our office for scanning. We were looking to inprove our scanning quality and options without easy usability. Our current setup on our old Konica Minolta copier saves all scans to a public shared folder on our network with the click of one button. Retrieval is as simple as the user clicking on the shortcut to the folder on their desktop. To use the CWIS interface is adding additional steps and time.
I will try to contact Xerox to see if there are any other options.
I spoke with Xerox directly. Unofrtunatley they were not able to provide any additional information other than there are issues with the scan utillity for Windows 7 PC's. It was suggested I try setting up templates from an XP PC and this sadly worked on the first attempt. I say sadly because I am almost complete the process of phasing all of our old XP PC's out.
I do appreciate the help from those that offered. If anyone ever finds a way to get the scan utility templates operational from a Windows 7 PC, I would very much like to hear about it.