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Phaser Mfp 3300 Error SMTP with Gmail aspmx.l.google.com

Hello,

 

I've been using the scan to email feature for almost 2 years but last week suddenly sttoped working, it says SMTP sending error, I have tried almos everything including the firmware update, I changed the email and used a yahoo mail but did not work, I want to clear that it was working well until last week,  the email account works fine aswell. Xerox local support number phone are not working and this is getting worse, the printer and scanner (to USB) is ok just this issue with scan to email trough gmail.

 

Thank you very much

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Re: Phaser Mfp 3300 Error SMTP with Gmail aspmx.l.google.com

Hi
Thank you for using the Xerox forum.

I would suggest that you review the following solution.


An alternate method for scanning using Gmail. Recent changes in the Gmail security parameters are causing error and fault messages. This information will get you scanning once again while the email issue is being researched and work...

If that does not resolve your issue you may consider contacting our specific product support experts at the following link:Fast Track to the Expert 

Mitch Swetsky
Xerox Customer Tools & Social Media Moderator
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