Poor scan quality Versalink

[SerW]

Hello Karina!

Try to enchance the quality of scanning:

https://192.168.1.45/apps/index.html#hashApps

-> USB -> Resolution: 300 dpi (instead of standard 200 dpi).

[CherylO-Xerox]

Hello kaika313.

 If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: VersaLink® C405 Color Multifunction Printer.

Alternatively, you can visit our Contact Us page for other support options.

[kaika313]

Hi,

what's happened to scan quality from platen with VersaLink C405? It's so poor!

We need to make scans of metallic objects like these and with the 6605 scan is clear and detailed.

But with C405 the result is so different, it seems that it cannot focus properly and the image is blurred.

Is it possible to improve tha scanner quality (for both copies and scans)? But most important... Why a newer machine is worse than the older...?

WORKCENTRE 6605VERSALINK C405Thank you

Karina