Possible bug in workflow scanning in 7855 - empty template list

[Melia axbygb]

I need the link for this problem but for a 7835.. please

http://www.support.xerox.com/support/workcentre-7800-series/file-download/enus.html?contentId=131649

[Joe053204-xrx]

7830/7835

[Melia axbygb]

can I get the link for this fix/spar but for a 7835 instead please??

[Joe053204-xrx]

You mean the one in the post you just responded to where my entire post is a link to the firware update tool to the 7830 and 7835?

[XeroxRob]

I'm Having the same problem after updating to the latest firmware for our 7845

[Joe053204-xrx]

What specific firmware and how was it updated) (CWIS / Altboot / Upgrade tool )