WC7970 shut down and reset itself with no error message in the middle of a scan using the DADF.
The fault code history reads as follows:
Looking up the meaning of these faultcodes, it appears like there was a static jam in the top feeder and then machine power loss. I am wondering why the machine suddenly lost power and rebooted? And also is it possible this was just a glitch or is it something I need to be concerned about going forward?
Thanks for your help!
Solved! Go to Solution.
It's most likely just a glitch. There was a firmware level that could do a forced reboot (crash) while doing SMB scans to Server 2012. I can't remember what version, but it was a while ago, so it probably started with 072.
Can't hurt to update yours to the latest which is 073.200.126.28110 at the time of this post