It's most likely just a glitch. There was a firmware level that could do a forced reboot (crash) while doing SMB scans to Server 2012. I can't remember what version, but it was a while ago, so it probably started with 072.
Can't hurt to update yours to the latest which is 073.200.126.28110 at the time of this post
WC7970 shut down and reset itself with no error message in the middle of a scan using the DADF.
The fault code history reads as follows:
Looking up the meaning of these faultcodes, it appears like there was a static jam in the top feeder and then machine power loss. I am wondering why the machine suddenly lost power and rebooted? And also is it possible this was just a glitch or is it something I need to be concerned about going forward?
Thanks for your help!
Solved! Go to Solution.