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Member
Member

Prevent Scanned Document From Opening Automtically

When I network scan a document from a 3220DN, the document automatcally opens at the destination pc.

 

How can I prevent the document from automatically opening? I only want to scan and save it as a file at the destination pc.

 

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3 Replies
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Community Manager
Community Manager

Re: Prevent Scanned Document From Opening Automtically

Hi Moonbug,

Thank you for using the Support Forum.  Are you scanning to a folder or to the application?  Please review the solution from the support page for your machine for scanning and make sure you are scanning to a folder this may make the difference.  If not then please contact support. 

 

Thanks,
CherylO-Xerox
Community Manager

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Member
Member

Re: Prevent Scanned Document From Opening Automtically

I am scanning to a folder but the doc is saved as a pdf file.

After I scan, it automatically opens the pdf file on the destination computer.

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Community Manager
Community Manager

Re: Prevent Scanned Document From Opening Automtically

Hi moonbug,

Then please consider contacting your support centre for further assistance. I am not aware of any other solution, but support may have an answer for you. 

 

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

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