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Community Manager
Community Manager

Re: PrimeLink C9065 - Error 121-312

Hello Salomonisch,

I see no one has responded to this topic yet so I would now recommend contacting the Support Department to speak with a Specialist who may be familiar with this issue: 1-800-821-2797.

Community Manager

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PrimeLink C9065 - Error 121-312

Product Name: Other - specify product in post
Operating System: Not Applicable


unfortunately the device has decided not to start completely.
It only displays errors 121-312, similar to this:

The suggestion respectively the key combination there does not work.

The problem will probably be a wrong setting (cost counter), but without any menu, there is no option for changing.

Does anyone know how to delete the NVM at startup on this device? Or how to reset the config? Or even start diagnostic menu?

Many thanks in advance!

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