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2 Replies
DPTS
Occasional Contributor
Occasional Contributor
‎08-17-2016 10:39 AM

Re: Print Around Feature involving an incoming fax

Yes Cheryl - I reviewed the user guide and admin guide and the online support system for information about this and did not find anything.

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CherylO-Xerox
Valued Advisor
Valued Advisor
‎08-15-2016 03:29 PM

Re: Print Around Feature involving an incoming fax

Hello DPTS.

 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 4265

 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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DPTS
Occasional Contributor
Occasional Contributor
‎08-12-2016 08:27 PM

Print Around Feature involving an incoming fax

Product Name: Other - specify product in post

According to the Spec sheet for the 4265, " The Print Around feature automatically holds any job missing resources (such as a different paper size), and all other jobs in the queue will be processed as usual. Your document will print and your email and fax will be sent with no delay." My question is: when an incoming fax is held due to Resources Required (incoming fax tray is set to the by-pass tray and it was empty) why don't all the subesequent print jobs print? There is paper in trays 1 and 2 yet all jobs become bottle-necked until the incoming fax job is either printed or cancelled. The rules for the Print Around Feature do not seem function when an incoming fax is involved.

 

I appreciate your assistance. Thank you.

 

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