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New Member
New Member

Re: Print and Scan Experience

xerox print and scan experience programını nası indirceğiz bilgisayara? Microsoft store dan indiremiyoruz , kendi cd'sinde yok. bu roblemi nasıl çözeceksiniz?

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New Member
New Member

Re: Print and Scan Experience

I have the same issue on my microsoft surface laptop for my xerox c315.  i have this endless software install loop.  

on my desktop i had no issue whatsoever.  

i was installing on on my laptop first and i was getting ready to return the printer.  

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New Member
New Member

Re: Print and Scan Experience

Welcome to the world of many of us, with no provided assistance.

As it would appear from the app reviews that *some* users are utilising it without issue, there clearly has to be a fix or a workaround, but from Xerox...? Nope.

Myself? Same issue with a C315.

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Print and Scan Experience

Product Name: AltaLink C8130 / C8135 / C8145 / C8155 / C8170 Color Multifunction Printer
Operating System: Windows 10 x64


We just aquire a AltaLink C8155 and has been crazy since day 1.

In a nutshell, Hardware works fine, but installation on Windows not so good.

First we install Xerox Print and Scan Experience, then select Add printer, and app redirect to URL for download Smart Start application.

Then we close Xerox Print and Scan Experence app and proced to execute Smart Start application with next settings:

1.- App found the printer, then we select the printer

2.- Install drivers with Print system type 4, PS and Scanner drivers WIA/TWAIN (also we try with system type 3 and PCL6 with no success)

3.- The printer was install and we can see it into Printer Windows list, we can send documents to print with no problem.

4.- We open the app Print and Scan Experience and no printer appears:

Captura de pantalla 2023-03-03 120744.png

Threbefore, we can´t se the application for Scan.

Please help, we tried everything, also we call to our local Xerox tech and them self cant figure it out.





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