I have set all print jobs on the WC7556 to be held in a private queue until released at the unit (authenticating via LDAP). Users print through a Win2008r2 print server.
What I get on the WC7556 is an indication that the document was deleted within the private queue identified as for that user. I do have the Unidentified Job Policy set to delete jobs immediately, but since the printer knows who sent the job, shouldn't it NOT be unidentified?
Any suggestions on what I have missed?
Hmmm. I don't know that I can repeat the steps, but i can report what I have set. I'm not entirely sure all the settings that apply here, but...
Under: Services -> Printing -> Hold All Jobs
Hold jobs in a private queue
-> User Validation policies for relasing jobs: Use ID only
-> Unidentified Job Policies: Delete Jobs immediately
Delete held jobs after 4320 minutes
Security -> Authentication -> User permissions
Permission Summary for Non-Authenticated User (Print Submitter Unknown)
Most items never allow access. Saved Jobs is the exception because I didn't know how it would handle print jobs from a server (known user or not?).
-> Authenticated Users
Only the defaults (Print submitter known = Access to all print features)
I'm not sure where the Connectivity -> Protocols -> LDAP -> Authorization Access fits into all this, but I do have a group defined for all the Device, Service and Features Access which seems to work when logging into the panel.
My only guess is that when printing from a print server, the user is identified, but not authenticated (with the WC7556). The job comes into a private queue with their name, but because they aren't "known", immediately deleted. If this is the case, how do I hold jobs privately and let only their "owner" release them? The Unidentified Job Policies setting mentioned above only has options to print or delete immediately or allow administrators or all users to manage jobs. Is there some way to authenticate print jobs from the driver side?