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jasonlnt9 New Member
New Member

Print with incorrect scaling

Product Name: DocuPrint M115w
Operating System: Windows 10

My DocuPrint M115w does not print with proper scaling.

I have checked the printer option, everything is A4 with no scaling option but it still give me an A4 with large margin on the left and top.

I try another printer (Canon LBP 9200) without any adjustment and it works perfectly.

Anyone know what happens? Thank you.

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5 Replies
Community Manager CherylO-Xerox
Community Manager

Re: Print with incorrect scaling

Hello jasonInt9.

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: DocuPrint M115w.

 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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Select Accept as Solution for posts that have helped to solve your issue(s)!

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Technical Escalation User DavidX28897-xrx
Technical Escalation User

Re: Print with incorrect scaling

Sounds like you want to select fit to page when printing to the Xerox. If you select no scaling it will print exact pixel size to whatever paper size you choose
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jasonlnt9 New Member
New Member

Re: Print with incorrect scaling

Yes, I do choose no scaling but it always return printed paper with the big space in the top and the left of the paper. :(

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Technical Escalation User DavidX28897-xrx
Technical Escalation User

Re: Print with incorrect scaling

As I said, select fit to page. You want scaling of some sort if your non scaled image doesn't fit the page

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amadeusmbi New Member
New Member

Re: Print with incorrect scaling

What driver do you use? Xerox v3 or v4? Try using HP universal driver pcl6.