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New Member
New Member

Printer jams when scanning from top feed to e-mail at the very end, page is almost out.

Product Name: Versalink B605
Operating System: Windows 10

Everytime I try to scan something to my e-mail from the very top feed location it jams with less than 1/4 of the piece of paper left to roll out.  It's like the last roller isn't working or is stopping too early.  Tried restarting and opening covers to check for blockages.  This printer is literally brand new.

 

 

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Valued Advisor
Valued Advisor

Re: Printer jams when scanning from top feed to e-mail at the very end, page is almost out.

Hi,

Please provide a fault code from "Fault History".

 

Gabi