cancel
Showing results for 
Search instead for 
Did you mean: 
Heather at PMP New Member
New Member

Problems Setting Scan to email workcentre 3550 with att

Hello,

This is my second Xerox. I was very plase with the performance of my m20I and replaced it a couple years ago with the 3550. Sadly I have never been able to get the scan to email to work on either. I had it working for a short time and then our ISP AT&T blocked us out of some the ports (for no reason). I've tried everything, please help.

 

I expect it's the settings and there is just simply something beyond the standard set up to work around the issues with AT&T.

Thanks!

0 Kudos
3 Replies
Account Deactivated

Re: Problems Setting Scan to email workcentre 3550 with att

On windows
Start
Run
Cmd
Ping SMTP.yourdomain.com (this will return an IP address x.x.x.x)
Enter machines IP in internet browser
Under SMTP settings input the SMTP ip x.x.x.x:21 or x.x.x.x:568 you got from cmd
Enter machine email address noreply@yourdomain.com
And done
0 Kudos
Highlighted
Heather at PMP New Member
New Member

Re: Problems Setting Scan to email workcentre 3550 with att

I wish it was that easy. But thank you for your response.

0 Kudos
Account Deactivated

Re: Problems Setting Scan to email workcentre 3550 with att

What ports have you tried?
0 Kudos