Hi all
Hope you can help me with this question, it has been a brain breaker for the last 2 days.
I am getting the Remore Services Error (016-426) error and it is blocking me from been able to send scans to email. I have done the troubleshooting in the forum for this kind of error, update the firmware and it didn't solve the problem. I also updated time and data (they were already right), checked DNS, proxy and everything is correct.
After trying all I have thought about to find out what is happening I think I found what the issue is, a Security Certificate problem. Now the issue is, I don't know how to fix it. I have tried generating a new certificate and the problem wasn't solved. I saw that the certificate was auto renewed on the day it stopped working.
Do you kkow how can I fix the problem with the certificate? Or if I am wrong believing that is the problem, any ideas on how to fix this?
Thank you so much in advance for your replies.
Best,
Enrique
Hello Enrique,
Have you updated the device to the latest firmware?