Remove "Require Password to Open" default from multipage PDF Scan

[hazar990]

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@smarchione wrote:

Hello,

I have a WorkCentre 7830 that we use in our office. I want to remove the option for "Require Password to Open" from being selected by default when I scan a multipage PDF, but I can't find this setting. Can someone assist me locating this option?

Thank you,

Scott

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You can remove security from an open PDF if you have the permissions to do so. If the PDF is secured with a server-based security policy, only the policy author or a server administrator can change it.

Open the PDF, then select Tools > Protect > Encrypt > Remove Security.

Your options vary depending on the type of password security attached to the document:

• If the document had only a Document Open password, click OK to remove it from the document.
• If the document had a permissions password, type it in the Enter Password box, and then click OK. Click OK again to confirm the action.

Source:

https://helpx.adobe.com/acrobat/using/securing-pdfs-passwords.html

https://www.iseepassword.com/remove-password-from-pdf-document.html

[Joe Arseneau]

If you are using email it will be located in CWIS at:

Properties>Services>Email>Setup>Defaults

Click the Edit for the Email Options section

Password protection will be at the bottom

[bcd7b7]

I have the same problem with my 7835. I navigate to this menu, but the option is missing from it. There is no selection for me to change. If anyone kinows how to fix this, please let me know. 

Thanks

[AustinErd]

Here is another way for that, Remove Password and Restrictions from Protected PDF files

[CherylO-Xerox]

Hi smarchione,

Thank you for using the Support Forum. Please look at the password protection and make sure it is set to disabled. To do this follow these instructions:

1. From a computer, open an Internet browser window.
2. Enter the IP address of the printer in the Address field, and then press [Enter] on the keyboard. The CentreWare Internet Services window will be displayed.
3. Select the Properties tab.
4. Select Workflow Scanning
5. Select Default Template
6. Select the Edit button in the Filing Options box.
7. Check the Password Protection setting and make sure that nothing is chosen or that disabled is selected. 
8. Make sure to save the settings. 

See Picture for example.

If this does not help please consider contacting your support centre for further assistance.

[smarchione]

Hello,

I have a WorkCentre 7830 that we use in our office. I want to remove the option for "Require Password to Open" from being selected by default when I scan a multipage PDF, but I can't find this setting. Can someone assist me locating this option?

Thank you,

Scott