The customer says they are getting a "Resources Required" for envelopes after they receive a fax.
Tray settings - bypass tray = envelopes, tray 1 = letter, no tray 2 - 4.
I have received faxes and they pulled from tray 1 and I had no issues with printing envelopes afterwards.
Has anyone seen this issue before? Could the fax they are receiving contain a legal size paper? Can I set faxes to only print from tray 1 even for larger sizes/
Thanks for any help.
I found this article on the Support Page that may have some tips in resolving that Resources Required messag....