is this helpful? :
(A) Configure the Windows 2003 Server for NTLMv2:
1. Login in to the Windows 2003 server with administrator credentials
2. Go to Start > Programs > Administrative Tools > Domain Controller Security Policy
3. In the window that opens, go to Security Settings > Local Policies > Security Options
4. Use the scroll bar to locate and select / highlight Network security : LAN Manager authentication level
5. Right click and go to Properties. (or use the Properties icon from the menu bar)
6. From the drop down list, select 'Send NTLSv2 response only \ refuse LM & NTLM'
7. Click the 'OK' button to confirm the selection.
8. Go to Start > Run and type in 'cmd' and press the 'OK' button to open a command line.
9. Key in the command 'gpupdate' and press the enter key.
Go to Start>Run> key in 'regedit' >press OK
In the Registry Editor go to HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Control>Lsa>lmcompatibilitylevel and verify it is (5)
Close the Registry Editor.
(B) Create and share a folder on the Windows 2003 server with Read/Write/Execute Permissions.
(C) Configure the Phaser 3635MFP
1- Access the device web UI with system administrator credentials
2- Go to Properties > Services > Network Scanning > File Repository Setup > Default Destination
3- Select SMB and key in the shared folder location.
4- Key in the Login Name in this format <domain\login>. Use lower case for the domain.
(D) At the Phaser 3635MFP LUI, use the network scanning Default template and initiate a job. The scan job fails with a login error- check user login and password. This is the problem.
At the Windows 2003 server if HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Control>Lsa>lmcompatibilitylevel = (3) this failure is not experienced.
This tip applies to Phaser 3635MFP. Fixed in Phaser 3635MFP System Software Version 20.102.03.021 to be released Feb 2011.
WORKAROUND: The SMB Filing Destination Login must be specified in <DOMAIN\login> format, please use UPPER CASE for the DOMAIN: example <DOMAIN\login>.
