Finally I found the solution to the problem.
It seems that SMB scan from VersaLink machines works only if you create a shared folder (on Mac OS High Sierra and above) under the home directory. E.g. username/scans. If you create a shared folder that you want to use as SMB repository and put it under one of the home folder directory e.g. under documents folder (username/documents/scans) it doesn't work and it always gives error 018-505.
Thank you for using the Support Forum. Please take a look at the solutions for the error code 018-505. Also consider upgrading your firmware to the latest version. If this does not help please consider contacting your local support centre for additional assistance.
are there any known issue with SMB scan to Mac OS Catalina 10.15?
Our C405 firmware is 68.42.1 and when we try to scan to a shared folder machine gives error 018-505.
What we can do?
Solved! Go to Solution.