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2 Replies
Joe Arseneau
Valued Advisor
Valued Advisor

Re: SMTP 6605DN

I'm fairly sure it doesn't support SHA-2 and can't use Gmail or Office365.

But make certain you have the absolute latest firmware running from here.


It would be port 465 or 587 and the full email for the login name. But again, I don't think it will work due to the SHA-2 thing.

You could get it running by enabling Less secure apps within the gmail account, and using the aspmx server. But that would only allow emails to be sent to other gmail hosted accounts as that server won't/can't relay.


Best bet is a service like SMTP2Go.

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Joe Arseneau
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Valued Advisor
Valued Advisor

Re: SMTP 6605DN

Hi ShivP,

Thank you for using the Support Forum. Please take a look at the recent blog article that includes steps for setting up the use of Gmail..  If this information does not help please consider contacting your support centre for further assistance.

Community Manager

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New Member
New Member


Product Name: Other - specify product in post


I have a 6605DN Xerox. I am trying to set up scan to email, using gmail but a Google Apps account so a different domain name.


I have enabled SSL by creating a certificate with the default settings, and am using

Encryption strenth 128bit >

Port number 443

LDAP - SSL/TLS Enabled

SMTP - SSL/TLS Communication : *SSL/TLS

Verify remote server certificate disabled



for email settings

 my usual from email address

SMTP Port 587


Authentication type *SMTP AUTH (AUTO)   : this is the only option

my usual email address and passwords


However it keeps saying not connected


What am I doing wrong?

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