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Valued Advisor
Valued Advisor

Re: SMTP settings for TLS 1.2

Hello ikkarus13.

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 7835i.

Alternatively, you can visit our Contact Us page for other support options.

Community Manager

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New Member
New Member

SMTP settings for TLS 1.2

Product Name: WorkCentre 7830i/7835i/7845i/7855i
Operating System: Windows 10 x64


we have a several Workcentre 7835i from which we scan to mail. Now we want to use TLS to send these mails. In the CWIS you can only set STARTTLS as encryption. After setting this, the sented mails have only TLS 1.0, not TLS 1.2. How can I change the used TLS Version?

Thanks for help


Bye, Sascha

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