Scan 5655 SMB Windows 8.1 Login failure

[Kimzi]

Hi, epiphanyhi!

You will need to update ur firmware to 25.054.65.212 or later.

Best Regards

Kimzi

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Please remember to select "Accept as Solution" for posts that helped you solve the issue.

[epiphanyhi]

I am having this same problem and I know the problem was solved, but I don't understand how.  Please help.

"Problem solved in firmware 25.054.65.212 "?

THANK YOU!  

I want to add that I called and spoke to 2 techs.  Both very nice but unable to help.  

[Netlogic · Accepted solution]

This problem is solved in firmware 25.054.65.212 

[Netlogic]

Hello, we are unable to scan from Xerox 5655 to Win8.1 computers via SMB. Error "Login failure. Check user password, and/or setups." is printed. Scanning to XP coputers works. We have tried various setups, usernames, sharenames, ports but nothing helped do you have any ideas? Thank you very much. Michal