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1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎01-15-2019 04:52 PM

Re: Scan Doesn't work. The OS doesn't recognize the scanner. The scan to pc doesn't work

Hi Alex77,

Thank you for using the Support Forum. Please take a look at the solution for unable to scan.  If this does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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Alex77
New Member
New Member
‎01-10-2019 04:21 AM

Scan Doesn't work. The OS doesn't recognize the scanner. The scan to pc doesn't work

Product Name: WorkCentre 3315/3325
Operating System: Windows 10 x64

With Windows 10 the following features don't work:

  • Scan to pc FROM PC
  • Scan to pc FROM XEROX

Win 10 doesn't recognize the scanner.

I can only print.  

Any solution?

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