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Scan creates pdf only if changing default filename

It used to work until today. :smileysurprised:

 

I have 2 Xerox 7556 devices. On one, Workflow Scanner creates the pdf in our network only if we change the default filename. i.e. the Xerox default is shown as DOC.

 

When I scan, it doesn't seem to show any errors.

 

When I check the folder, the pdf isn't there.

 

If I change the filename such as DOC_TEST, the scan makes the pdf in the folder.

 

I shutdown the 7556, including the Fiery. Then restarted both.

 

Can you assist, please?

 

Chris

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2 Replies
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New Member
New Member

Re: Scan creates pdf only if changing default filename

It works now. IDK what happened. Whatever.
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Re: Scan creates pdf only if changing default filename

How does it work?

Love coupons
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