My company is using DocuCentre-V C2263,DocuCentre-V 3065, DocuCentre-II 3005 for print and scan. It has a problem when users scan documents by using wireless instead of using wired network (wired network is ok). Wireless and wired network have different vlan ( Wireles IP Add : 10.126.152.x and wired network : 10.126.10.x) Vlans could access earch other. I alreay configured Domain Name to My domain company and DNS Server but it doesnt worked. How do I ping to vlans to check on DocuCentre-V C2263 ? I try to connect to it by using ssh but it shows "The remote system refused the connection".
Plz help me to fix this problem,
If they (the VLANs) are bridged the issue is either the Gateway or the Subnet mask.
Replace the printer with a Laptop using the same settings the printer has (Shut-off the printer) and see if you can hit the share, troubleshoot from there.
The subnet on the printer should be 255.255.0.0 to be able to reach the 10.126.152.x addresses.