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Valued Advisor
Valued Advisor

Re: Scan format issue

Hi Benoit,

Thank you for using the Support Forum. Please take a look at the solution for scanning and make sure you have all the settings correct.  If this does not help please consider contacting your support centre for further assistance.

Community Manager

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Scan format issue

Product Name: WorkCentre 6515
Operating System: Windows 10 x64


When I scan an A4 document (21 x 29,7 cm) from a PC with Windows 10 scan application, whatever PDF, JPEG, PNG, ... modes, I obtain in the PC a doc in too large format. With Acrobate reader, I need to set at 30% reduction to have the entire page. I have setted the printer, in scan settings, at A4 format : what can I do more ?


Benoît +33 6 87 77 39 41

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