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Benoit Cousquer
New Member
New Member
‎11-08-2018 11:19 AM

Scan format issue

Product Name: WorkCentre 6515
Operating System: Windows 10 x64

Hi,

When I scan an A4 document (21 x 29,7 cm) from a PC with Windows 10 scan application, whatever PDF, JPEG, PNG, ... modes, I obtain in the PC a doc in too large format. With Acrobate reader, I need to set at 30% reduction to have the entire page. I have setted the printer, in scan settings, at A4 format : what can I do more ?

Sincerely,

Benoît +33 6 87 77 39 41

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CherylO-Xerox
Valued Advisor
Valued Advisor
‎11-16-2018 08:01 PM

Re: Scan format issue

Hi Benoit,

Thank you for using the Support Forum. Please take a look at the solution for scanning and make sure you have all the settings correct.  If this does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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