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NextPc
New Member
New Member

Scan issue (bands)

Product Name: WorkCentre 3335/3345
Operating System: Windows 10

Hi there, I have a problem with a 3335 during both scan and copy: the central part of the scan present a strange band as you can see in the image.

This is a scan on the glass with the top cover opened.

img20210707_19121053.jpg

Is that the lamp, the flat, the board or what ?

Thanks

Luca

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2 Replies
GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Scan issue (bands)

Hi,

It is from de Image Sensor (CIS)..

 

Gabi

NextPc
New Member
New Member

Re: Scan issue (bands)

Thank you, and did you know where I can find it ?

Is it a common issue ?

Luca

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