Scan issue (bands)

[WorkplaceNorth]

Thanks, I have found the same thing. They are completely useless. They suggested I replaced the Bias Roller, which is part of the print assembly, even though the problem is obviously a scan issue, not a print issue!

[NextPc]

The sostitution of CIS out of warrenty was unconvenient so I buy another one.

[WorkplaceNorth]

Hi

Did you ever get a helpful reply? I have the same problem and can't think how to fix it.

[WorkplaceNorth]

Hi

I have a similar problem. Is there any way to fix this, or is the printer unrepairable?

[NextPc]

Thank you, and did you know where I can find it ?

Is it a common issue ?

Luca

[GabiE-Xerox]

Hi,

It is from de Image Sensor (CIS)..

Gabi

[NextPc]

Hi there, I have a problem with a 3335 during both scan and copy: the central part of the scan present a strange band as you can see in the image.

This is a scan on the glass with the top cover opened.

Is that the lamp, the flat, the board or what ?

Thanks

Luca