The option to turn off the XSM folder was introduced with new firmware.
I hope this helps.
It sounds like like you have the Combine Files option selected and you may need to deselect it.
Thanks in advance for your assistance!
We have a Xerox C7020. We scan documents to a folder that need to be single files. We have this set up, but it creates a folder that these files are in. Unfortunately, this can't work as this folder is automatically read by some software so the files just need to land in there.
Is there a way to stop the Xerox creating a folder & just drop the scanned files into the network folder?
Solved! Go to Solution.