Thanks in advance for your assistance!
We have a Xerox C7020. We scan documents to a folder that need to be single files. We have this set up, but it creates a folder that these files are in. Unfortunately, this can't work as this folder is automatically read by some software so the files just need to land in there.
Is there a way to stop the Xerox creating a folder & just drop the scanned files into the network folder?
Solved! Go to Solution.
It sounds like like you have the Combine Files option selected and you may need to deselect it.
The option to turn off the XSM folder was introduced with new firmware.
I hope this helps.