I know I'm not George but I can answer lol
The wording is weird, it is the enablement key which will stop the XSM folder from being created. And you do need the * in the key.
Worked like a dream! Thank you so much!
Hello George, I know this is a couple years later - but I was having the same problem with two scanners in my business.
I sent the Disablement Code into the printer, but it doesn't give any kind of confirmation that the code was accepted and disabled the feature.
Does the code require the asterix when being entered, or just the numerical value?
The option to turn off the XSM folder was introduced with new firmware.
I hope this helps.
It sounds like like you have the Combine Files option selected and you may need to deselect it.
Thanks in advance for your assistance!
We have a Xerox C7020. We scan documents to a folder that need to be single files. We have this set up, but it creates a folder that these files are in. Unfortunately, this can't work as this folder is automatically read by some software so the files just need to land in there.
Is there a way to stop the Xerox creating a folder & just drop the scanned files into the network folder?
Solved! Go to Solution.