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WayneBDA312-ASP
Technical Escalation Service Provider
Technical Escalation Service Provider

Scan to Email Fails "transmitting" then times out

Product Name: AltaLink C8030 / C8035 / C8045 / C8055 / C8070 Color Multifunction Printer
Operating System: Windows 10 x64

Good Afternoon

Scan to email failing

I setup SMTP2GO to relay scans to the O365 Exchange. The scans never leave the Xerox and the job status indicates "transmitting" then eventually times out

I have installed the latest SPAR release 

 

Any thoughts

Wayne 

 

 

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1 Reply
TammyL-Xerox
Administrator
Administrator

Re: Scan to Email Fails "transmitting" then times out

Hello WayneBDA312-ASP,

I see that no one has been able to answer your question below, I would suggest that you call into our support department @ 1-800-821-2797 to speak with someone for assistance. 

Thanks,
TammyL-Xerox
Community Manager

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