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Community Manager
Community Manager

Re: Scan to Email PDF size too large

Hello reeyon,

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100. 

Community Manager

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Scan to Email PDF size too large

Product Name: AltaLink C8030 / C8035 / C8045 / C8055 / C8070 Color Multifunction Printer
Operating System: Windows 10 x64

Hello There,


Currently we have 2 x C8055 with firmware version:; and another 2 x C8055 with firmware version:


Both scan to email setup settings are identical, however we encountered that version is producing large pdf size, whereas is producing small size. At least 50% size differences.

Any idea to fix this or can we downgrade the two to lower version?

Please advise. Thank you.



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