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Scan to Email Problems with Xerox D95 Copier-Printer

Hello All,

       We have 8 total D95s throughout our district and I have tried every single GMail SMTP configuration possible to no avail. Can anyone out there shed any light on this? 

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5 Replies
Community Manager CherylO-Xerox
Community Manager

Re: Scan to Email Problems with Xerox D95 Copier-Printer

Hi nancem,

Thank you for using the Support Forum. Please take a look at the instructions in this blog article for setting up email with Gmail.  If this does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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erolk New Member
New Member

Re: Scan to Email Problems with Xerox D95 Copier-Printer

The link to the blog article no longer works. Can you repost the link? 

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Fabio Valued Advisor
Valued Advisor

Re: Scan to Email Problems with Xerox D95 Copier-Printer

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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Scan to Email Problems with Xerox D95 Copier-Printer

I'm fairly sure the D95 no longer can use gmail directly as I am pretty sure it does not support SHA-2.

This would show itself by giving a protocol error, and typically a fault code (017-714 if I remember correctly)

If that is the case you would need to call Xerox to process a FER (Feature Enhancement Request) to get the SHA-2 Encryption added in a firmware update (this is not a guarantee it would be done)

 

It is also possible they already have a firmware update that works, but there is no note of SHA-2 being added in the current general release available on Xerox.com.

 

General release = 1.204.9

Spar (Latest) - 1.201.1

 

I am not sure of the reasoning behind the number being lower on the latest spar release, just call up Xerox and ask for a link to it if needed, I could find nothing on any of my sources to get a download link, Sorry.

 

Best bet is to just call Xerox if you have a maintenance agreement. The production machines are harder to source the firmware for.

 

In the meantime, SMTP2GO should work.

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Joe
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Community Manager CherylO-Xerox
Community Manager

Re: Scan to Email Problems with Xerox D95 Copier-Printer

Hi erolk,

Thanks for the heads up on the broken link.  I have fixed it. 

Thanks,
CherylO-Xerox
Community Manager

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Select Accept as Solution for posts that have helped to solve your issue(s)!

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