cancel
Showing results for 
Search instead for 
Did you mean: 
AMitch
New Member
New Member

Scan to Email - SMTP Account Failure

Product Name: WorkCentre 3315/3325
Operating System: Windows 10 x64

Having issues with a SMTP relay through O365 for a user.  Currently SMTP auth is set to use a users account, however, it looks like the SMTP checks are pulling an alias of the account for testing.  Not sure if this is the pain point, but either way the S2E is not functioning.  All other SMTP settings appear correct.

Tags (1)
0 Kudos
1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor

Re: Scan to Email - SMTP Account Failure

Hi AMitch, 

Thank you for using the Support Forum. Please take a look a this article Scan to Email Using Office 365 from the online support for your printer.  If these steps do not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!