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3 Replies
Fabio
Valued Advisor
Valued Advisor

Re: Scan to Email - Time Innacurate

its always better to install the firmware and then test again , then we know its not a firmware issue

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mhague
New Member
New Member

Re: Scan to Email - Time Innacurate

The inaccurate time displays 7 hours prior to the time the email was scanned.  Will the new firmware still solve the problem?

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Fabio
Valued Advisor
Valued Advisor

Re: Scan to Email - Time Innacurate

hello,

 

you need the new firmware released previous week ...

 

in the rls notes: ·         Email Time off 1 hour because the device does not support daylight savings time

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mhague
New Member
New Member

Scan to Email - Time Innacurate

Product Name: Other - specify product in post

Hello,

I have a Xerox 5755.  I do not know if this problem lies with the Xerox or somewhere else, but here is my situation.  When I perform a scan to email, the date is invalid in the list of emails, but when I double click on the email, the time is accurate in the email body.  This only happens with a email sent from the Xerox.  The date/time on the Xerox is accurate.  The date/time on my SMTP server (Linux redhat) is accurate as is the date/time on my PC (windows XP).  This happens with a couple email clients, so it is not the email software.  I synchronized the time on my PC.  Don't know what else to try.  Any suggestions?

Thanks!

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