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Valued Advisor
Valued Advisor

Re: Scan to Email on Xerox 4265

Hi Sascha,

Thank you for using the Support Forum. Please take a look at the solution for setting up email on the machine.  Please make sure that the email account was setup the way you want it at your email server.  If this does not help please consider contacting your support centre for further assistance.

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Scan to Email on Xerox 4265

Product Name: Other - specify product in post

Got installed today a Xerox Workcentre 4265. We have Microsoft Echange and Microsoft Outlook - and each individual person scans the documents to their email.


We have an email address created for the Xerox Workcentre.


Now, when the person receives the email from Xerox - the FROM shows the following: Xerox@xxx.local


There is no display name. The display shows the email address


We had previously a Xerox 4260 and when an email with a scan would arrive, the FROM would display: Xerox Scan to E-mail <xerox@xxx.local>


Is there any way to get the 4265 to show this same display on the email it sends?

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