Hello conor7432,
Please take a look at this article for the communication fault code 027-773. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797.
I am trying to setup my C405 scanner to scan to my email. I am using a gmail account and MacOS 13.1 Ventura. When I try to scan, I get Error Code 027-773, which seems to be a problem with the SMTP. I'm using smtp.gmail.com and port 25, 557, and 465 (neither have worked). Has anyone had this issue or come up with a solution?