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TammyL-Xerox
Community Manager
Community Manager
‎03-06-2023 09:12 AM

Re: Scan to Email setup issue

Hello conor7432, 

Please take a look at this article for the communication fault code 027-773. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797.

Thanks,
TammyL-Xerox
Community Manager

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conor7432
New Member
New Member
‎03-03-2023 11:33 AM

Scan to Email setup issue

Product Name: VersaLink C405 Color Multifunction Printer
Operating System: macOS 12 - Monterey

I am trying to setup my C405 scanner to scan to my email. I am using a gmail account and MacOS 13.1 Ventura. When I try to scan, I get Error Code 027-773, which seems to be a problem with the SMTP. I'm using smtp.gmail.com and port 25, 557, and 465 (neither have worked). Has anyone had this issue or come up with a solution? 

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