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Manager
New Member
New Member

Scan to Email

Product Name: WorkCentre 7220/7225
Operating System: Windows 10

I've tried everything to get this to work.  My firmware is updated.  Pretty sure everything is configured correctly.  The error message I get when testing is:

Unable to send test Email.

        Login failure. Check user password, and/or setups.

I would appreciate any help I could get.  Thanks.
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2 Replies
George850650-XRXN
Technical Escalation User
Technical Escalation User

Re: Scan to Email

Manager,

If you can provide screenshots or more detailed information on your settings it would help with troubleshooting.

Regards.

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Manager
New Member
New Member

Re: Scan to Email

Thanks for replying.  I'm attaching some basic screenshots.  If you could tell me what other setting info. you need, I could supply that.  The 7220 is on a network.  I'm using Window 10.  It used to work perfectly.  However, when we got new copiers, it stopped working.  I recently decided to try and get it going again.  I made a new google account for it.DNS.jpgsmtp-1.jpgsmtp-2.jpg

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