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JFk Member
Member

Scan to Homedirectory

Product Name: Versalink C405
Operating System: Windows Server 2016 x64

Hi,

I have a Versalink C405.

My Ldap connexion is fonctionnel.

I want scan to my HomeDirectory (ActiveDirectory)

When I scan, I see my HomeDirectory, but the scan does'nt works..

Can you help me ?

Thank's

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3 Replies
Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Scan to Homedirectory

We can only help if you supply the fault you get when you try.

But, update to the latest firmware is always step one in scan issues.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
JFk Member
Member

Re: Scan to Homedirectory

The error is : Enabler to start job

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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Scan to Homedirectory

"Unable to start" and "can't scan" are simply not enough, I'm sorry, but you will probably need to call Xerox and get phone support or pay to have someone go to your location to set it up for you.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
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