Showing results for 
Search instead for 
Did you mean: 
New Member
New Member

Scan to Network - SMB and FTP are not working

Product Name: Xerox B215
Operating System: Windows 10 x64

Dear All,

Just installed a new Xerox B215 to our LAN via an Ethernet cable. DHCP works fine, all workstations can print and scan from their OS.

I was able to set up the Scan to Email function, but can not create a Scan to Network path.
I tried in the address book adding a Scan to Network destination, but both FTP and SMB settings are not accepted: "Your request failed. Please, try again".

The very same SMB and FTP shares are both properly working when I try an FTP client or add the SMB share on a Win10 machine.

Is there a logfile where I can see what is the issue? Is this a common problem? Any workarounds?

Thank you,

0 Kudos