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Clare1111 New Member
New Member

Scan to Network

Product Name: VersaLink® C405 Color Multifunction Printer
Operating System: Windows 10

Hi

I really do not know where I am going wrong!

I am trying to set up scanning to a folder on the network and it keeps coming back with an error (018-755), I have also tried to set up scan to e-mail - do I need to allocate the printer an e-mail address via our main providers?

Many Thanks

Clare

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3 Replies
Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Scan to Network

That will happen if you are using port 139 instead of 445 doing an SMB scan to Windows 7 and up.

But generically speaking, make sure the port is 445(1) and if Windows 10, make sure the PC Domain name or Workgroup is before the username(2)

 

1.JPG

 

For the username, easiest method to get the exact right format is from the share within windows itself ala: <exactly how it shows within the brackets>

 

win10SMB.GIF

 

You also could update the printer, but it won't fix your issue here with the settings as they are now.

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Joe
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Clare1111 New Member
New Member

Re: Scan to Network

Screenshot_2018-08-01 Internet Services-1.png

I'm really sorry, but I still cant seem to get it to work!

Its still giving me the error (0018-755)

There is no log in name on the computer, when I go through your explanation below it only shows Everyone as an option.

As another option I attempt to select the network option to scan, however it say that there is an unexpected communications error occured.

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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Scan to Network

Delete the Document path completely, there should not be anything there.

There is no log in name on the computer, when I go through your explanation below it only shows Everyone as an option.

You can't not have a username, it isn't possible.

Assuming you have a password for your account, use it, if you don't have a password, or don't know it, you have to create a user on the PC and give it a password, then add it to the share by clicking Add in the above screenshot in the folder sharing.

 

 

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe
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