We are having an issue with a Wrokcentre 3325. We are scanning about 12,000 pages per month, At least once a week our user will scan a set of documents (usually in the 30-50 pages in size). And the resulting PDF is the data from an earlier scan (sometimes even from a few days earlier). I have checks the file creation dates and they are current, showing that the scan was just created but I am at a loss as to where it is finding this old data from (we have the users physicaly turn off the machine daily).
Any thoughts ?