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drbenfox New Member
New Member

Scan to SMB 6515, error 018-763

Hi I have a very weird and frustrating problem.

 

I can scan to a share on my windows network by going manually through the following on the device:

Scan To  >  Network > SERVER-NAME > Share Name

Including entering username and passwords etc

This works so i understand that the printer and server can talk no problem with firewalls

 

I set up a contact with the exact same path, username and password

Every time i scan to the contact get the 018-673 error even though in the Recipient information i can see that the path is correct.

 

I changed the port to 445 in accordance with a post i found here

 

 

 

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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Scan to SMB 6515, error 018-763

018-763 The character code conversion process in the multifunction machine has failed during
the scanner (scan to PC) SMB transfer.
Procedure
1. Check whether the server name, shared name, path name, etc. contains machine-dependent
characters such as (special symbol), (number symbol), IV (roman numeral), and etc.
2. If it contains any machine-dependent characters, edit it so that the name no longer contain
any and operate.

 

Easiest fix will be to use the IPv4 address instead of the host name, and no, I cannot explain why it lets you browse there but not type it in when theoretically the name has to be the same one.

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Joe
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