In some customer networks, on Versalink products, it is impossible to work with a smb scan in the address book if you enter the host name of the recipient pc.There is a network error.
If we enter the IP address, it works.
I also found that in this case, if we want to scan using network discovery, it finds nothing and incident mark.
This is annoying for mobile PCs
Do you have an idea?
This is the "new normal" - name service in peer-to-peer networks is disappearing fast. So, you MUST use IP addresses.
For the mobile devices, I would assign an IP address to the mobile MAC addresses in the DHCP server. Then the scanner can address those mobile devices by IP address.
Typically if the printer is DHCP it works better at dealing with DNS and host names.
Having stated that, newer firmware absolutley *might* fix it.