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Scan to desktop

Product Name: WorkCentre 6515
Operating System: Windows 10

Can someone please help me, im just trying to scan a document from my workcentre 6515 to my desktop, it is something so simple yet i can seem to figure it out, i un hid the scan to desktop icon on my printer and now that does apper but when i click on that i get a message of no scan profiles are available, what am i doing wrong here? how do i create a profile or is there another way around this? SOMEONE help lol thanks 

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Valued Advisor
Valued Advisor

Re: Scan to desktop

Scan setups are a long way off of simple, and there are many varied ways to do them.

TWAIN/WIA is one

Scan to email

Then there is scanning to a share on the PC, which of course has to be created and shared first

 

But generically speaking, make sure the port is 445(1)  make sure the PC Domain name or Workgroup is before the username(2) or that it is formatted as an email address, no matter the scenario, it will show correct in the below part (picture 2)

 

1.JPG

 

For the username, easiest method to get the exact right format is from the share within windows itself ala: <exactly how it shows within the brackets>

 

win10SMB.GIF

 

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Joe Arseneau
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New Member

Re: Scan to desktop

Thanks for sharing the answer to this issue. It would help me too. Thank you. .

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New Member
New Member

Re: Scan to desktop

I have tried and nothing still unable to Scan to Desktop

I have followed steps above 

if I dont get a resolution I will return the printer useless to me without the avility to scan 

, I was using the same printer under Dell brand and it worked without issues 

 

please some one help. step by step gide on how to scan to the desktop. 

Thank you

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New Member
New Member

Re: Scan to desktop

I am having the same issues.  I have done this before but most of the instructions are not anything I understand.  I have literally spent hours.  Are there any step by step instructions starting from the very beginning?  I have upgraded all workstaions to Windows 10 and this seems to be the only issue. I have tried some of the support links and they all seem expired.  I cannot figure out where the settings are in printer.  One instruction said Start in the directory listing page but I do not know what that is.  On printer? In properties? 

The settings in Computer/Server Address Book are correct and worked before windows 10 unpgrade.

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